Your privacy matters. This policy explains what personal information TrainWithOran collects, how it's used, and how it's protected. By using this website or engaging with TrainWithOran's coaching services, you agree to the terms below.
1. Who We Are
TrainWithOran is an online and in-person personal training business operated by Oran McNulty, based in Sydney, Australia. References to "we", "us", or "our" throughout this policy refer to TrainWithOran.
For any privacy-related questions, contact us at: oranmcnulty@btinternet.com
2. What Information We Collect
We collect personal information when you interact with our website or coaching services, including:
- Contact information — your name and email address when you fill out a consultation questionnaire or contact form
- Health and fitness information — training history, goals, injuries, lifestyle details provided through the client intake questionnaire
- Communication data — messages sent via email, WhatsApp, or Instagram in the course of coaching
- Payment information — handled securely through third-party payment processors (e.g. Stripe). We do not store your card details directly
- Website usage data — anonymous data such as pages visited and time on site, collected via analytics tools if enabled
3. How We Use Your Information
We use the information you provide to:
- Build and deliver your personalised training program
- Communicate with you about your program, check-ins, and progress
- Process consultation bookings and payments
- Respond to enquiries and provide customer support
- Improve our coaching services and website
- Send occasional coaching tips or updates (only if you've opted in)
We do not use your information for automated decision-making or profiling beyond the scope of your coaching program.
4. Who We Share Your Information With
We do not sell, rent, or trade your personal information to third parties. We may share limited data with:
- Payment processors (e.g. Stripe) to handle transactions securely
- Google for form submissions via Google Forms and email via Gmail
- Communication platforms such as WhatsApp for coaching check-ins, where you have initiated contact
These third-party services have their own privacy policies and we encourage you to review them.
5. Health Information
Information about your physical health, injuries, and training history is collected solely for the purpose of building a safe and effective training program. This information is treated with the highest level of confidentiality and is never shared with third parties without your explicit consent.
6. Data Storage and Security
Your information is stored securely using industry-standard tools including Google Workspace and Stripe. We take reasonable steps to protect your data from unauthorised access, loss, or disclosure. However, no method of transmission over the internet is 100% secure and we cannot guarantee absolute security.
7. How Long We Keep Your Data
We retain your personal information for as long as you are an active client, and for a reasonable period thereafter for administrative and legal purposes. You may request deletion of your data at any time by contacting us directly.
8. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your data
- Withdraw consent for us to contact you at any time
- Lodge a complaint with the relevant data protection authority in your country
To exercise any of these rights, email us at oranmcnulty@btinternet.com.
9. Cookies
This website may use basic cookies to improve user experience. No personally identifiable information is stored in cookies. You can disable cookies in your browser settings at any time.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Continued use of the website or our services after changes constitutes your acceptance of the updated policy.
11. Contact
If you have any questions about this Privacy Policy, please contact us:
Email: oranmcnulty@btinternet.com
Instagram: @trainwithoran
Location: Sydney, Australia